At Ribbon, we’re building the infrastructure to transform billions of care selections. Our recordsdata platform fuels healthcare enterprises with actionable supplier recordsdata, collectively with insurance coverage, prices, and performance. We’re empowering americans to originate the most told selections about their care by serving to them accumulate trusted, cheap suppliers.
Job Openings at Ribbon Successfully being
Team Tool Engineer
Contemporary York City or A ways flung (US)
Senior Tool Engineer, API & Distribution
Contemporary York City or A ways flung (US)
Senior Tool Engineer, Recordsdata
Contemporary York City or A ways flung (US)
Senior Deployment Engineer
Contemporary York City or A ways flung (US)
We bustle in the direction of intriguing problems.
At Ribbon, we’re on a mission to simplify healthcare. Within the event you’ve ever tried the seemingly straightforward project of shopping for an amazing supplier, that’s in-community, and with ease situated, you understand it’s in most cases anything else nonetheless easy. Truly, recordsdata shows that general clinical supplier recordsdata resembling addresses and cell phone numbers are easiest 48% just and supplier recordsdata churns 30% 365 days-over-365 days. Hunting for the correct suppliers becomes time ingesting and results in delays in getting critical necessary healthcare. We’re solving this extensive affirm by building flexible, stylish APIs that present just recordsdata on doctors, collectively with detailed recordsdata on accredited insurance coverage, value and tremendous of care delivered, demographics, and affiliated locations.
As a minute nonetheless mercurial rising startup, we all half a “gain-it-carried out” attitude and thrive on solving the hardest challenges that dangle the most affect for our customers. Everybody has a dispute in our goal and key consequence (OKR) planning job, and from there we empower engineers to power solutions from cease-to-cease. Shaila, a application engineer on the group, is a gargantuan instance. One among our core merchandise parses thru recordsdata to set up out a health care provider’s contemporary supplier number (called an NPI), so that for americans that’re buying for a heart specialist named John Doe, as an example, you’re discovering the one real one out of hundreds. Inside of her first 365 days at Ribbon (and as a brand original grad to boot!), Shaila owned an overhaul of the provider. Thru a combination of recordsdata engineering, machine discovering out, and abet from the guidelines science group, she modified into in a save to switch the needle from 93 to 98% accuracy. Giving possibilities the most up-to-date supplier recordsdata makes an outsized affect on the care americans receive, and it’s these styles of thorny, true-world problems that assist as our North star.
Obliging Ambiance to Fail
‘Terminate hungry, defend bettering’ is a motto we stay by.
While mistakes are inevitable, now we dangle a thoughtful, humble culture that consistently locations the level of pastime on what we are in a position to learn from failures to originate us better. Innovation requires threat taking, and if something doesn’t trot as planned, we survey it as a scheme failure, now no longer the fault of any one person. Even for americans that break production or originate a mistake that prices $30K in extra AWS prices (just story, it’s took field), we won’t level fingers. As a replacement, we’ll dangle a examine why something took field and how we are in a position to better dangle value controls, as an example, to learn from that lesson.
We practice blameless postmortems and accumulate that building stronger safeguards against future failures helps elevate the group closer. Within the extinguish, it’s this expedient atmosphere to fail that ensures americans aren’t afraid to openly discuss up and half a mistake in true time. It’s expedient to dispute we’ll consistently rally within the assist of each diversified to leap in, abet resolve any affirm, and learn from it collectively.
We carry out with empathy.
As a firm, now we dangle six core values (you’ll survey many of them at some level of our profile) and we all half a fondness for building the correct healthcare abilities for our customers. Our founding story is deeply personal; each Nate Maslak (co-founder and CEO) and Nate Fox (co-founder and CTO) experienced firsthand how flawed the healthcare scheme will be. Nate M. witnessed how his mother modified into left within the darkish when she looked for a joint distress doctor and as an alternative landed at a assist distress doctor. Never-ending assessments, imaging, and referrals resulted in endless clinical bills and made it even more challenging for her to gain the magnificent care. Fox modified into born unable to hear, nonetheless happily thanks to his family’s efforts, came across the just care group to mercurial take care of the problem. When the 2 met at Harvard Alternate Faculty, they bonded over their tales and founded Ribbon Successfully being with the imaginative and prescient of empowering americans to originate healthcare selections which could be accessible, cheap, and high-tremendous.
All of this to dispute, building with empathy for the affected person abilities is paramount. We’re proud that our engineers are extremely product-minded. For these that be a half of the group, you’ll underneath no conditions gain handed a tech spec and be expected to fabricate on it blindly. Devs who thrive at Ribbon inquire the just questions and collaborate closely with product results in be obvious that that that every thing we carry out is turning in on the supposed goals and offering the most value to our customers. To that cease, we half tech specs openly and invite anyone to comment.
When confronted with a now no longer easy decision, we enact what’s perfect for americans’s lives. We’ll actively flip down earnings alternatives if utilize instances threaten our customers’ perfect interests. For instance, hospitals in most cases dangle to cease “affected person leakage” (sufferers leaving and seeing suppliers in diversified networks) in notify to maximise earnings. On the alternative hand, we think the guidelines spherical pricing and care tremendous must be transparent, so that each person can originate told healthcare selections. Thus, powering affected person leakage analysis is a utilize case we won’t toughen. At the tip of the day, we’ll easiest work with possibilities who we think are the utilize of our recordsdata to positively abet sufferers.
As a healthcare firm, we practice what we preach.
Provided that what we’re building is geared in the direction of bettering the successfully being of thousands and thousands of americans, it’s no shock that our employees’ successfully being is equally principal. We quilt 100% of clinical, dental, and imaginative and prescient insurance for group contributors, and 70% for their dependents. We now dangle firm-extensive rejuvenation days to relaxation and recharge and abet americans to make a decision vacation and originate time for the spare time activities and commitments they’re hooked in to outdoors of work.
Within the event you’re increasing your family, we provide fertility advantages thru a partnership with Kindbody and 14 weeks of gender-just paid trot away. We even dangle a dedicated Slack channel for americans (relaxing fact: 20% of the group are oldsters!) and we totally gain it for americans that dangle to recede early for college capture-up or decide break day to love a sick minute one. There are also several pet oldsters on the group, and likewise you’ll in most cases scheme dogs at our Contemporary York City office or diversified furry company taking pictures up on Zoom calls.
We’re a ways away-capable, nonetheless for these within the Contemporary York web page, we embody a flexible, hybrid attain the save americans can strategy into the office or gain a living from dwelling. At the office, we be obvious that that to construct up time to take a seat down back out and dangle relaxing at some level of the day, too, whether that’s gathering for catered lunch or celebrating wins with a diversified awards ceremony. For the tech org, now we dangle a creed – we are in a position to abet sufferers originate smarter selections by being Focused, United, and Nimble – aka FUN. At our monthly tech all-hands, we shout out any individual on the group who has exemplified being Focused (and award them a puny telescope), United (they’ll receive a wood bridge for serving to bridge gaps), and Nimble (this award is a metronome to characterize being a inch setter). Whoever wins an award that month then nominates one other person and hands out the prize on the next all-hands! No longer easiest is this a lighthearted tradition, nonetheless it also exemplifies how we practice habits of excellence, one other regarded as one of our core values.
Inside of Mobility
There’s nobody-dimension-suits-all attain to occupation development.
We make investments in our abilities. Whether or now no longer you decide to dangle to level up as an IC, switch into management, or decide on an fully original role and develop your skill save of abode, we toughen more than one paths to strategy your occupation. Even as an early-stage startup, we codified this with a proper program the save teammates can save a matter to a switch at some level of the org. Akash, a member of the product group, modified into previously a forward deployment lead for a customer-going thru product. After a pair of years, he modified into looking out out out a substitute, and we helped nick out a diversified role for him as Director of Product for API, interoperability, and developer abilities merchandise.
Within the event you’re attracted to transferring to one other group, product web page, or discovering out a obvious skill, we abet you to defend an originate dialogue with your manager and we’ll abet you to gain the prevent decide to dangle to trot!
Delivery Verbal substitute
Enact what you dispute.
We’re correct with and responsible to every diversified. Having the autonomy to possess high-affect work capacity that as soon as we commit to conducting our goals, we originate it occur. It will easiest prevail if we’re transparent with every other. We’re now no longer afraid to discuss up when now we dangle a differing survey, dangle to inquire for abet, or merely dangle to dangle a expedient time every diversified’s accomplishments. Leadership models a gargantuan instance in phrases of transparency – firm financials are openly and every other time and every other time shared and no questions are off limits. At some level of onboarding, you’ll even be requested to half your working norms and preferences, so we are in a position to be obvious that that to discuss successfully. Whether or now no longer you decide getting feedback from a manager within the 2d, or love time to digest, we favor to be obvious that that each person feels supported and heard.
Carefully Team Oriented
Put your group first.
While we all dangle a gargantuan level of ownership, it’s now no longer capability to work in a silo here. As a healthcare recordsdata platform, the technologies we utilize are inherently intertwined. We’re pulling recordsdata from thousands of diversified sources, so it’s crucial that diversified merchandise compare with every diversified, which in flip requires public collaboration and valid communique. Rob scheduling as an example. Not like sites resembling Kayak.com, the save that that you just would possibly well be in a save to search every flight possibility, there isn’t one field to scheme for every bookable doctor (even Zocdoc easiest affords 0.7% of total visibility for U.S. doctors). We’re working on an API to combination scheduling recordsdata and originate it imaginable to precisely scheme doctors’ availability and originate an appointment. This means we favor an agreed upon framework for all recordsdata aspects and it requires cease collaboration with the guidelines acquisitions group. Tech leads must be obvious that they’re in sync with diversified tech leads across the org.
Our pod structure is inherently unfavorable-purposeful. Pods fluctuate in dimension from 3-8 americans and encompass americans from engineering, recordsdata science, and product. Each and every pod is then to blame for owning a venture commence-to-attain. Engineers every other time and every other time rotate pods every 3-6 months and gain publicity to all diversified formula of the product essentially essentially based on the venture. This means you’ll gain to substitute up who you’re employed with, too! We uncover that pairing occurs organically and touching every diversified’s code helps us half recordsdata, defend our tremendous bar high, and fabricate faster. Within the extinguish, each person at Ribbon shares a form of humility and eagerness to abet prevail as a group. We iterate on, add to, or create original pods as necessary, so there are consistently thrilling challenges to work on.
Dedicated to Private Development
Our people are an extraordinarily worthy section of Ribbon.
Folks at Ribbon dangle a extensive fluctuate of backgrounds, interests, and talents. A couple of of us dangle CS levels whereas others are self-taught. Some are just starting their careers, whereas others elevate years of abilities from minute startups and public companies alike. We deeply value having various identities and perspectives. As successfully as to focusing on DEI efforts thru recruiting, discovering out, celebration, and awareness, we’re dedicated to serving to develop our abilities internally. Not like many minute startups, now we dangle successfully-defined core competencies which could be openly shared, so you’ll underneath no conditions dangle to marvel the capacity that that you just would possibly well be in a save to gain promoted. Opinions (collectively with raises and promotions) occur twice a 365 days and we also toughen occupation construction with Individual Construction Plans (IDPs) and abet ongoing conversations with your manager. Within the event you decide to dangle to relieve a convention, eradicate a piece-linked book, or expense espresso whereas assembly with a co-employee, we’re consistently originate to that!
It’s an exhilarating time to affix the group. We raised a $43.5M Series B in November 2021 and are increasing our attain across successfully being plans, supplier organizations, and digital successfully being solutions. That capacity there are hundreds of alternatives now no longer just for imprint original grads (hear what regarded as one of our interns grew to alter into paunchy-time employees had to dispute here), nonetheless also for senior application engineers who can dangle the probability to mentor others and abet outline the roadmap and tools we utilize to resolve true-world problems.
We favor to originate Ribbon your perfect occupation decision, so for americans that’re hooked in to transforming the plot quo of healthcare, we’re mad to join!
- 8 Recordsdata Scientists
- 17 Engineers
- 3 Product Deployment Managers
- 9 Product Managers
We provide unlimited paid break day and 14 weeks of gender-just paid family trot away.
Ribbon makes a monumental utilize of stylish technologies across its recordsdata platform, collectively with nonetheless now no longer shrimp to: AWS (S3, Lambda capabilities for scaling ML compute, Aurora/Postgres, EC2), Databricks for recordsdata processing, Postgres database, Django application for API with a managed elastic search provider, GitHub for code management, PyCharm for code editing and management, Python (and PySpark) for programming, Datadog for monitoring
While our job can fluctuate essentially essentially based on the role, it most regularly entails a gathering with the hiring manager, a short chat with a recruiter, a technical evaluate (essentially essentially based on true Ribbon scenarios), and a virtual final spherical evaluate.